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FAQThe answers for frequent asked questions have been composed as FAQ.

CUSTOMER FAQ

Total 21 cases ㆍ 1/2 Page

NO SUBJECT  
21 I'd like to hear the sound of Laser Beam Pro louder.

You can use a wired speaker with AUX cable or a Bluetooth speaker. The Bluetooth connection method is shown below.

20 Is it possible to use USB memory or micro SD card?

Both USB memory and Micro SD card are supported. For USB memory, you can use a USB slot on the right side of the projector, and micro SD card slot is located underneath the earphone jack.

Your micro SD card or USB memory needs to be formatted as FAT32 or NTFS. exFAT is not supported.

19 How do I connect to Android?

You can mirror your Android device’s screen to the projector. Your Android device needs to support Miracast.

Step1: Select Android Mirroring on the home screen of Laser Beam Pro

Step2: Select Miracast menu on your Android device, and connect to the projector device name(C200-XXXX). Android Mirroring Name by Manufacturer - Samsung : Smart View, Screen Mirroring - LG : Miracast, Screen Sharing

 

 

 

You can mirror your iOS device’s screen with Laser Beam Pro. Select iOS Mirroring on the home screen of Laser Beam Pro.

Wi-Fi (AP) Mode: The iOS device and Laser Beam Pro need to be connected to the same Wi-Fi network.
Hotspot mode: You can directly connect your iOS device to Laser Beam Pro when you do not have any Wi-Fi network to connect to.

Connecting method - Step 1: Choose iOS Mirroring from the home screen of Laser Beam Pro - Step 2: Launch AirPlay on the iOS device and select your projector name (C20-XXXX).
Note: YouTube iOS App is not supported. Please use Safari on your iOS device and access http://m.youtube.com to mirror the screen. Some video apps like Netflix does not support screen mirroring.

18 Using Google Play for Laser Beam Pro (Install and Delete Apps)

Laser Beam Pro runs Android OS, so users can install apps from Google Play. (Note: Some apps may not run well on Laser Beam Pro due to compatibility issues.)

17 [Laser Beam Pro] SW : I can see video but cannot hear anything from the speaker

The built-in media player does not support AC3 codec due to copyright. Please convert the codec from AC3 to AAC or use other video players (MX Player, KM Player, etc.). Below is a list of supported file types.

16 [Laser beam Pro] Micro SD Card is not recognised.

Please check the file system of your SD card. Only NTFS and FAT32 are supported while exFAT is not supported. FAT32 supports up to 4GB.

15 How can I update software?

When your projector is connected to Wi-Fi (AP), the Software Update notification window displays. Press YES button to start the update.
If you press No, you can manually update by going to [Settings] [About Device] [Update] [Update] bnida[Update]

14 How can I use a mouse function with the keypad?

Long-press the Back key for 2 to 3 seconds to switch to mouse mode. Use direction keys to move the mouse pointer. Long-press the Back Key again to exit mouse mode.

13 Where can I download the Remote Control app?

  You can download the Remote App from Google Play or the App Store. 

12 What's the maximum operating time in the battery mode?

It operates up to 120 minutes. You can increase the operating time by adjusting the brightness to medium or minimum.

11 My projector automatically turns off. Isn’t it an issue?

Yes, it's OK. The projector has auto-shut off mode. You can choose between 5 min, 10 min, 20 min, and none in Settings > About Device > Auto Shut-Off Timer. By default, it is set to 5 min.

10 Does the projector have Sleep Mode feature?

Short-press the power button to enter into Sleep Mode.

9 I put my projector into Sleep Mode, it completely shuts down. Isn’t it a problelm?

The projector automatically shuts down if there’s no action for 20 minutes after it enters into Sleep Mode. 

8 [Laser beams pro] What should I do when the screen looks like a trapezoid?

You can adjust Keystone in two ways. 1) Manual setup: [SETTINGS] [Keystone] 2) Auto setup: Select Keystone menu on the Home screen.

7 [Laser beam pro] and HDMI cables. I can't see the video.

Please check if your PC’s second screen is Duplicate or Extend by pressing Windows Key and P. You can also check the second screen resolution is less than 1366X768p. Here are the recommended HDMI cables that we completed compatibility tests.